Regional Manager Job Description

Duties & Responsibilities:

• Implementing the company procedures and policies.
• Responsibility of all activities of car rental including the rental of car to customers, selling CDW, added value services…etc.
• Finding feasible new rental locations.
• Responsibility of all activities of car leasing including market segmentation, leading and training the sales team and attending major sales meetings with sales team to help closing important deals.
• Periodic evaluation of RAC and lease corporate clients to renegotiate unprofitable deals.
• Work on the lists of inactive clients and find ways to get them to be active again.
• Building of strong relationship and trust with clients.
• Conduct weekly staff meetings.
• Maintaining positive cultures among his region of responsibility, i.e. family atmosphere, quality, professionalism, customer orientation, sense of responsibility, loyalty, honesty, challenge, innovation, discipline, dedication, trust…etc.
• Attending customers’ emails, phone calls, complaints and resolve them.
• Maintenance of the fleet including the control of vehicle cost and vehicle workshop average days.
• Monitoring of daily utilization of the fleet and makes sure the proper car is available at the proper station at the proper time.
• Market and competition surveys.
• Adhere to the approved business plans.
• Maintains high levels of consistent quality.
• Used car sale as per the fleet plan and according to the sale policy.
• Candidate interviews and recommendations of qualified ones to the director.
• Staff probationary and annual evaluations including recommendations for promotions and terminations.
• Preparation of staff requirements with valid justifications.
• Preparation of regular and irregular reports to the director.
• Performing regular and sudden checkups on all rental stations during working hours and out of them as well as on workshops.
• Maintaining company’s reputation, image and branding.
• Coordination and cooperation with colleges in other regions and supporting departments through proper channels.

Qualifications, skills and requirements:

• 30 to 40 years of age, with transferable Iqama (for non-Saudis) and valid driving license.
• Good physical health and appearance.
• Bilingual: English and Arabic speaking, reading and writing.
• MBA or Industrial Engineering degree.
• Minimum of 5 years of significant experience in automobile field precisely in a managerial and supervisory position.
• Computer literate including knowledge of emailing and presentations.
• Execution skills (get job done).
• Good managerial and supervision skills.
• Good sales skills.
• Good knowledge of automobiles and their related matters.
• Good negotiation skills.
• Motivation capability.
• Hard working and patience capabilities.
• Ability to learn, innovate and challenge.
• Good analyzing, decision making and time management skills.
• Problem solving skills (Demonstrated).